Privacy Policy
How we handle your personal data.
Last updated: January 2025
1. Who We Are
Man With A Van Barcelona is a removal and man-and-van service operating in Barcelona, Spain. Our contact email is info@manwithavanbarcelona.com and our phone number is 020 3318 4720.
2. What Data We Collect
When you submit a quote request via our contact form, we collect:
- Your name
- Your phone number
- Your email address
- Your move details (dates, postcodes, service type, additional notes)
We also collect standard web analytics data (page views, referral sources, browser type) via Google Analytics. This data is anonymised and aggregated.
3. How We Use Your Data
We use your personal data solely to:
- Respond to your quote request
- Arrange and carry out your booked move
- Send you a confirmation or invoice
We do not use your data for marketing, sell it to third parties, or share it with anyone other than the service providers necessary to fulfil your booking.
4. Legal Basis for Processing
We process your data on the basis of legitimate interest (responding to your enquiry) and, where a booking is made, contractual necessity.
5. Data Retention
We retain your contact and booking data for up to 2 years after your last interaction with us, after which it is deleted.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
To exercise any of these rights, email us at info@manwithavanbarcelona.com. We will respond within 30 days.
7. Cookies
We use Google Analytics cookies to understand how visitors use our site. These are analytics cookies and do not collect personally identifiable information. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
8. Contact
If you have any questions about this policy, contact us at info@manwithavanbarcelona.com.